Return & Exchange Policy

Last Updated: July 9, 2026

At Anaya Clothing, customer satisfaction is our priority. We carefully inspect every order before dispatch to ensure the highest quality.

Exchange Policy

We offer exchange only.

Customers may request an exchange within 15 days of receiving their order.

Exchange Eligibility

To qualify for an exchange, the item must:

• Be unused and unworn
• Be in its original condition
• Have all original tags attached
• Be returned in its original packaging
• Be free from stains, perfume, or damage

Items that do not meet these conditions may not be accepted.

Non-Exchangeable Items

The following items are not eligible for exchange:

• Products purchased during clearance or final sale
• Items damaged due to misuse or improper care
• Products without original tags or packaging

Return Policy

We do not offer refunds or returns unless the product received is incorrect or defective.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. Our team will review the request and arrange a suitable resolution.

Exchange Process

To request an exchange:

1. Contact our customer support within 15 days of delivery.
2. Share your order number and the reason for the exchange.
3. Once approved, our team will guide you through the exchange process.

Contact Us

If you have any questions regarding exchanges, our customer support team will be happy to assist you.